Gihak Kim

A dedicated and detail-oriented Industrial Security undergraduate student at Chung-Ang University with a cross-cultural academic background, including studies in Bachelor Computer Science and Engineering at Eindhoven University of Technology. Proven ability to excel in fast-paced environments, with professional experience in customer service and educational support. Seeking to apply a strong foundation in cybersecurity principles and a passion for Governance, Risk, and Compliance (GRC) to solve complex security challenges. All of my academic research and essay papers are on ResearchGate.

Work Experience

Hoka, Seoul, Republic of Korea - Customer Associate

July 2025 - September 2025

  • Provided personalized service and product guidance to customers in a fast-paced retail environment.
  • Developed a strong understanding of Hoka's performance footwear and apparel to help customers find the right fit based on their needs and preferences.
  • Managed daily in-store operations, including maintaining visual merchandising standards, handling transactions, and restocking inventory.
  • Met sales goals consistently and contributed to a team-focused environment centered on exceptional customer service and brand representation.

JMK Education, Seoul, Republic of Korea - Teacher Assistant

February 2025 - June 2025

  • Supported the academic progress of international school students by grading English homework and providing detailed written feedback.
  • Created and maintained organized Excel reports to monitor and communicate student progress and performance trends.
  • Maintained a consistent, reliable presence—never missing a single day of work—demonstrating a strong sense of responsibility.

Education

Skills & Certifications

  • Native proficiency in English and Korean
  • Python (Programming Language)
  • Customer Service
  • Sales
  • Google Analytics Certification (GA4)
  • OPIc in English - ACTFL (Level: Advanced Low)
  • TOEIC - ETS (Score: 890 / 990)

Volunteering

Save the Children International - Monthly Donor

July 2025 - Present

  • Contributing ₩20,000 monthly to support children’s welfare and emergency relief efforts.

Refugee Outreach Committee - President

Associated with Istanbul International Community School • February 2022 - April 2024

  • Served as president, coordinating initiatives to support displaced families and raise awareness.
  • Directed fundraising campaigns and organized donation drives, providing hundreds of Ramadan food boxes to families in need.
  • Fostered collaboration among team members, volunteers, and partner organizations to maximize outreach.

Honors & Awards

GIF IT UP 2021 - Category Winner

Issued by Europeana • Associated with Istanbul International Community School

Recognized as a winner in the Children and Teenagers category of the international digital art competition for creating an animated GIF using Adobe Photoshop and archival material.